With our software solutions for Customer Service, ITSM, ISMS, Cyber Defense, we help companies be successful and comply with international standards.
It's time to identify and address gender inequality in the workplace. How will you begin?
By focusing on processes and automation, businesses can better manage compliance with today's data privacy and protection regulations.
Building a roadmap to drive digital transformation can be tricky. Consider these five lessons as you consider what to include.
Are we asking the right questions when it comes to gender equality in the workplace?
Building processes in OTRS? A piece of cake with good preparation. We show you 10 steps that are part of a good preparation.
The CEO of OTRS Group shares his thoughts on the impact of the Corona crisis and its effect on the future.
We asked our female employees how they deal with work-life blending and what is important to them in this regard.
Navigating public sector services often feels like the complete opposite of a good customer experience. In 2020, why is this still the case?
When introducing a CMDB, there are a few things to keep in mind to ensure that it delivers the desired results.
The public sector has been slowly moving towards cloud-based SaaS solutions. Learn about steps providers take to address common questions.
Tighter security measures apply to critical infrastructures. We provide recommendations for risk management.
About the difficulties of the public sector in implementing the digital transformation.
The CCPA went into effect on January 1, 2020. What will it mean to businesses?
Our CEO André Mindermann looks back on 2019 and reflects on the most important highlights. In addition, he sets the focus for the year 2020.
Leadership style is much more than just a set of instructions or personal responsibilities or making decisions for the employees.
