OTRS | Software Solutions for Customer Service, ITSM, ISMS and Cyber Defense

With our software solutions for Customer Service, ITSM, ISMS, Cyber Defense, we help companies be successful and comply with international standards.

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Five Building Blocks for Successful AI Adoption

Chat bots and optimized search functions are exciting for customer service organizations everywhere, yet companies need to lay some groundwork before the benefits of AI can really take root.

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