With our software solutions for Customer Service, ITSM, ISMS, Cyber Defense, we help companies be successful and comply with international standards.
More and more shopping takes place online. But it is also becoming less secure. What do buyers have to do to buy safely online?
The current situation leads to increasing tensions in households, that’s why the OTRS AG supports the women's shelter in Oberursel with donations.
Changes are part of life. But what do you need to keep in mind when things change, especially when they come unexpectedly?
What new skills are needed now that leaders are managing remote employees more frequently?
It's time to identify and address gender inequality in the workplace. How will you begin?
By focusing on processes and automation, businesses can better manage compliance with today's data privacy and protection regulations.
Building processes in OTRS? A piece of cake with good preparation. We show you 10 steps that are part of a good preparation.
The CEO of OTRS Group shares his thoughts on the impact of the Corona crisis and its effect on the future.
We asked our female employees how they deal with work-life blending and what is important to them in this regard.
The new release will be on the market soon. We talked to Manuel Hecht, VP Global Software Development, to take a look behind the scenes of OTRS 8.
Navigating public sector services often feels like the complete opposite of a good customer experience. In 2020, why is this still the case?
When introducing a CMDB, there are a few things to keep in mind to ensure that it delivers the desired results.
The CCPA went into effect on January 1, 2020. What will it mean to businesses?
What are the trends for 2020 when it comes to your company? We give you an overview.
Four reasons why working directly with the product manufacturer is better for your business.
