With our software solutions for Customer Service, ITSM, ISMS, Cyber Defense, we help companies be successful and comply with international standards.
Leadership style is much more than just a set of instructions or personal responsibilities or making decisions for the employees.
Four reasons why working directly with the product manufacturer is better for your business.
It's not about how to win employees over to digital transformation, it's about what employees can gain from it.
Eight questions to Sabine Riedel, our board member responsible for the Marketing and Human Relations departments.
On Tuesday, July 30, a team of OTRS Group employees gathered in Rock Hill, SC, to help out at the Dorothy Day Soup Kitchen.
Cross-functional teams can bring great added value to the company. If you want to exploit the full potential, you should consider a few points.
Why is the cooperation with a grey market provider a risk? What problems can occur if you work with such a solution?
Udo Kampelmann, Managing Director OTRS ASIA, gives insights what is important if you want to start a business in Asia.
This was no ordinary working day for the employee of OTRS at the children's hospice Bärenherz in Wiesbaden.
We show you which 3 mistakes are often made by companies when it comes to digital transformation.
Have you ever thought about using ITIL to structure other areas of your business than IT?
Infrastructure security is a critical concern that requires coordinated attention by governments, businesses and individuals.
ITIL creates more efficiency and better service for your customers through a framework of best practices and processes. ITIL helps you add value for your customers and business.
What does digitalization have to do with digital transformation? And what is the difference?
Everyone wants to be free. But does everyone have the same idea of freedom?
