With our software solutions for Customer Service, ITSM, ISMS, Cyber Defense, we help companies be successful and comply with international standards.
What are the trends for 2020 when it comes to your company? We give you an overview.
Leadership style is much more than just a set of instructions or personal responsibilities or making decisions for the employees.
Four reasons why working directly with the product manufacturer is better for your business.
It's not about how to win employees over to digital transformation, it's about what employees can gain from it.
OTRS AG helps the animal home Hochtaunus in Oberursel and donates EUR 1,000.00.
On Tuesday, July 30, a team of OTRS Group employees gathered in Rock Hill, SC, to help out at the Dorothy Day Soup Kitchen.
Cross-functional teams can bring great added value to the company. If you want to exploit the full potential, you should consider a few points.
Why is the cooperation with a grey market provider a risk? What problems can occur if you work with such a solution?
Udo Kampelmann, Managing Director OTRS ASIA, gives insights what is important if you want to start a business in Asia.
We show you which 3 mistakes are often made by companies when it comes to digital transformation.
Have you ever thought about using ITIL to structure other areas of your business than IT?
Infrastructure security is a critical concern that requires coordinated attention by governments, businesses and individuals.
More and more companies act globally today. But the collaboration of international teams is characterized by different challenges, which must be mastered.
ITIL creates more efficiency and better service for your customers through a framework of best practices and processes. ITIL helps you add value for your customers and business.
Everyone wants to be free. But does everyone have the same idea of freedom?
