With our software solutions for Customer Service, ITSM, ISMS, Cyber Defense, we help companies be successful and comply with international standards.
On Tuesday, July 30, a team of OTRS Group employees gathered in Rock Hill, SC, to help out at the Dorothy Day Soup Kitchen.
Cross-functional teams can bring great added value to the company. If you want to exploit the full potential, you should consider a few points.
Why is the cooperation with a grey market provider a risk? What problems can occur if you work with such a solution?
Udo Kampelmann, Managing Director OTRS ASIA, gives insights what is important if you want to start a business in Asia.
We show you which 3 mistakes are often made by companies when it comes to digital transformation.
Have you ever thought about using ITIL to structure other areas of your business than IT?
Infrastructure security is a critical concern that requires coordinated attention by governments, businesses and individuals.
OTRS participates in Girls´Day for the first time.
Older workers are often considered less efficient, less innovative in their thinking and not open to change. Is that true or do we have to change our attitude?
Asking whether or not the cloud is the best option for you? Consider this.
The differences between Germany and the USA are small, and one sector stands out the most.
We will show you what actions you can take to drive digital change.
From strategy change over new locations to OTRS 7 - much has happened in the 15th year of OTRS.
If you're considering a cloud-based option for your business, take time to ask your provider the following 12 questions to keep your data safe.
What is this new role? Why would you want one? What is the difference between that and CIO/CTO?
