With our software solutions for Customer Service, ITSM, ISMS, Cyber Defense, we help companies be successful and comply with international standards.
It's not about how to win employees over to digital transformation, it's about what employees can gain from it.
Eight questions to Sabine Riedel, our board member responsible for the Marketing and Human Relations departments.
On Tuesday, July 30, a team of OTRS Group employees gathered in Rock Hill, SC, to help out at the Dorothy Day Soup Kitchen.
Cross-functional teams can bring great added value to the company. If you want to exploit the full potential, you should consider a few points.
Why is the cooperation with a grey market provider a risk? What problems can occur if you work with such a solution?
Udo Kampelmann, Managing Director OTRS ASIA, gives insights what is important if you want to start a business in Asia.
Have you ever thought about using ITIL to structure other areas of your business than IT?
Infrastructure security is a critical concern that requires coordinated attention by governments, businesses and individuals.
Older workers are often considered less efficient, less innovative in their thinking and not open to change. Is that true or do we have to change our attitude?
Asking whether or not the cloud is the best option for you? Consider this.
We will show you what actions you can take to drive digital change.
From strategy change over new locations to OTRS 7 - much has happened in the 15th year of OTRS.
If you're considering a cloud-based option for your business, take time to ask your provider the following 12 questions to keep your data safe.
What is this new role? Why would you want one? What is the difference between that and CIO/CTO?
Here are some tips to structure your day so that you have as much time as possible for your core tasks.