With our software solutions for Customer Service, ITSM, ISMS, Cyber Defense, we help companies be successful and comply with international standards.
Using OTRS for time accounting offers businesses lots of flexibility. Learn more about how this can be done.
Having a high turnover rate is costly for businesses and destroys team morale. Learn how to avoid stress in customer service teams.
Are we asking the right questions when it comes to gender equality in the workplace?
Call centers may handle several hundred inquiries every day. Learn how you can make your processes more efficient and thus increase customer satisfaction.
Innovative communication tools are necessary for efficient and pleasant work in the home office, but corporate culture is just as important.
The public sector has been slowly moving towards cloud-based SaaS solutions. Learn about steps providers take to address common questions.
About the difficulties of the public sector in implementing the digital transformation.
Our CEO André Mindermann looks back on 2019 and reflects on the most important highlights. In addition, he sets the focus for the year 2020.
Leadership style is much more than just a set of instructions or personal responsibilities or making decisions for the employees.
OTRS AG helps the animal home Hochtaunus in Oberursel and donates EUR 1,000.00.
The group celebrated its 9th international Company Event, which focused on the company's mission statement.
This was no ordinary working day for the employee of OTRS at the children's hospice Bärenherz in Wiesbaden.
More and more companies act globally today. But the collaboration of international teams is characterized by different challenges, which must be mastered.
What does digitalization have to do with digital transformation? And what is the difference?
Everyone wants to be free. But does everyone have the same idea of freedom?
