By focusing on processes and automation, businesses can better manage compliance with today's data privacy and protection regulations.
Processes move goals forward. So if a business wants to achieve its goals, it should definitely take a close look at its processes. This article explains what business process management is and how it can be successfully implemented.
prejsť na článokThe only thing that is truly constant is change, especially within business context. In fact, modern leaders rely on various frameworks for handling change. In the IT organization, the most common framework for handling change to a service is the ITIL cha
prejsť na článokLearn hands-on how to build mobile apps for field workers using Resco and Power Platform. We will guide you through installing, customizing, deploying, and improving the solution and measuring the impact in a series of three 1-hour on-demand webinars with
prejsť na článokHow does an incident management process work? What has to be considered in case of an incident? And how can STORM help?
prejsť na článokH2: Definition: What is escalation management? Escalation management is a procedure used by companies to deal with customer issues. It is used when agents are unable to help customers and the SLA window is getting tight. Escalating means passing the custo
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