Improve Response Times with Automated Security Processes

Automated security processes are more important today than ever before. Fast response times can avoid damage and high fines. Get informed now.

prejsť na článok

HR Processes Digitization and Automation as the Key to Success

Today more than ever, HR management must be future-oriented. HR departments that are adapted to the times no longer have only administrative activities, but also contribute to the success of the company. Well-functioning and automated processes are prereq

prejsť na článok

Workflow automation definition, advantages and tips

Automated workflows have considerable benefits for companies. They bring more security to processes and create much-needed freedom for employees and the customer. By achieving more in less time, productivity increases.

prejsť na článok

Improve Call Center Efficiency: Process Management is The Key

Call centers may handle several hundred inquiries every day. Learn how you can make your processes more efficient and thus increase customer satisfaction.

prejsť na článok

ITSM Processes Guidelines for efficient ITSM

ITSM processes are essential for efficient IT service management (ITSM). The ITSM framework that’s based on the ITIL (Information Technology Infrastructure Library) forms the basis for this. Find out why no IT organization should be without ITSM processes

prejsť na článok

Service Level Agreement (SLA) Definition and Implementation

A service level agreement (SLA) is a general agreement between a customer and a service provider. It defines services and related response times. What does an SLA contain, and how is it used?

prejsť na článok