Where Does the Term Ticketing System Come From and Does It Even Fit Today?

Ticketing systems have become established. Not only in IT, but in almost all areas of a company. But should we really still call them ticketing systems?

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Webinar E-mobility Today in the Post-Pandemic World

Webinar E-mobility Today & in the Post-Pandemic World [Bratislava, Slovakia, May 14th, 2020] Patrik Krizansky, managing partner of ENAIRGY represented Slovak EV Association (SEVA) in a webinar E-mobility Today & in the Post-Pandemic World, or

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What is CRM? How does it support customers and help the business?

More than ever, differentiation from the competition is based on customer service and the customer experience. In this context, the term CRM is heard more and more often. What exactly does it mean?

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Today’s Used Smartphones

Bring to the table win-win survival strategies to ensure proactive domination. At the end of the day, going forward, a new normal that has evolved from generation X is on the runway heading towards a streamlined cloud solution. When a cat is frightened,

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CSR at OTRS

As a company, we live and work today in a way that protects the future – that’s what Corporate Social Responsibility is all about at OTRS Group.

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How to Build Global Teams that Work

More and more companies act globally today. But the collaboration of international teams is characterized by different challenges, which must be mastered.

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